General Bankruptcy Questions

WHEN SHOULD I REFERENCE MY CASE NUMBER?

When your Chapter 13 Petition was filed, the court assigned a case number. This number is very important. ALWAYS write this number on all payments and correspondence and have the number handy when you call the Trustee's office.

WHAT ARE THE TRUSTEE FEES?

Your attorney should have explained the Trustee's fees as allowed by Court. This fee may fluctuate during the life of your plan, but will not be more than 10%.

WHO DO I CONTACT IF MY ADDRESS CHANGES?

You must notify the office of the Chapter 13 Trustee, immediately if your address changes.

You must also contact your attorney to tell them of your address change because your attorney will need to change your address with the official court file.

WHAT DO I DO IF THERE IS A CHANGE IN MY EMPLOYMENT?

WHERE DO I SEND CORRESPONDENCE?

When sending correspondence to the Chapter 13 Trustee - MDAL office, be sure to include your case number, name, address, phone number and mail to:

Chapter 13 Trustee - MDAL
P.O. Box 173
Montgomery, AL 36101

PLEASE NOTE: The above address is NOT the same address for payments.

WHERE DO I SEND PAYMENTS?

Your Chapter 13 payments must be mailed to the following address:

Chapter 13 Trustee - MDAL
P.O. Box 613108
Memphis, TN 38101

WHO DO I CONTACT IF I HAVE QUESTIONS REGARDING MY CASE?

The first person you should contact regarding questions about your case is your attorney. You are paying your attorney through your Chapter 13 plan to represent you for the entire term of your plan and if you have questions, you should contact them.

If you have a question that is appropriate to ask the Trustee's office, the Trustee's office accepts calls Monday through Friday between the hours of 8:00 am - 12:00 pm and 1:00 pm - 4:00 pm. Please have your case number handy.

Please do not think you need to speak with the Trustee. Our staff is familiar with the policies and guidelines in Chapter 13 and is well qualified to discuss you problems or questions.